Used every day by millions of consumers and businesses in a wide range of financial transactions, VISA is a powerful brand that is well-known across the world. This article explains how VISA Europe recently attempted to reframe its employees’ attitudes towards, and appreciation of, its benefits package. By offering flexibility and improving transparency, the company has seen a genuine paradigm shift from which all parties stand to gain.
"Our existing provision was neither meeting employee need nor being cost-effective. It was time to try something new, to find an approach that would enable us to balance choice, cost, and value simultaneously."
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